Return Policy

 Elevate8848 Return Policy

At Elevate8848, we are dedicated to ensuring your satisfaction with our products. We understand that there may be occasions when you need to return an item, and we're here to make that process as straightforward as possible. Please familiarize yourself with our return policy to ensure a seamless experience.

Return Period

• Customers have a 30-day window from the date of delivery to initiate a return for purchased items.

Return Initiation

• To initiate a return, please follow these steps:
1. Log in to your Elevate8848 account.
2. Contact our customer support team at info@elevate8848.com within 30 days of receiving your order.
3. Select the item(s) you wish to return and provide a brief reason for the return.
4. Submit your return request.

Eligibility Criteria

• The returned product must be unworn and in its original, unused condition.
• All original tags and labels must be securely attached.
• The product should be returned in its original packaging to ensure protection during transit.

Return Process

1. Request Approval: After you initiate a return through your account, our team will review the request and approve it if it meets our guidelines.
2. Return Instructions: Once your return is approved, you will receive an email with detailed instructions on how to package and send the item back to us. The email will also include a unique Return Authorization (RA) number to label the package.
3. Packaging the Return: Place the product in its original packaging along with any accompanying materials, ensuring that all tags and labels are intact. Attach the RA number clearly on the outside of the package.
4. Shipping the Return: You are responsible for the shipping costs associated with the return. We recommend using a trackable shipping method for your peace of mind. Elevate8848 cannot be held liable for lost or damaged returns during transit.
5. Inspection and Refund: Once we receive the returned product, our team will inspect it to ensure it adheres to our return criteria. If the product meets our guidelines, we will process a full refund to your original method of payment. Refunds may take 3-5 business days to reflect in your account.

Communication

• We will keep you updated on the progress of your return via email. You will receive notifications regarding return approval, instructions, and refund processing.

Exclusions

• Items that have been altered, customized, damaged after delivery, or are not in their original condition are ineligible for return.
• Sale items, undergarments, and swimwear are considered final sale and cannot be returned.

Customer Support: If you require assistance or have questions about the return process, please contact our customer service team at info@elevate8848.com  to talk with one of our representatives.

Please note that Elevate8848 reserves the right to modify or update this return policy without prior notice. The most current information about returns and related matters can be found on our website.

Thank you for choosing Elevate8848. We are committed to delivering the best possible shopping experience for you.